NRF 2025: What to Expect from the World's Largest Retail Event
- Alexandre Guimarães
- Jan 2
- 2 min read
NRF 2025, the world's largest retail event, will take place from January 12 to 14 at the Jacob K. Javits Convention Center in New York City. With the theme "Game Changer," the event is expected to gather over 40,000 participants from around 100 countries, including retailers, suppliers, consultants, and academics.
The theme of NRF 2025, "Game Changer," was chosen to highlight the profound and disruptive transformations shaping the global retail landscape. In a constantly evolving market where innovation is essential for survival and growth, the theme reflects the need to adapt to an increasingly technological, sustainable, and consumer-centric environment.

Why is the NRF 2025 Theme "Game Changer" Relevant?
Accelerated Digital Transformation
Retail has undergone a digital revolution in recent years, driven by the pandemic and shifting consumer habits. Technologies like artificial intelligence, augmented reality, and big data have become true "game changers," helping companies personalize experiences, predict demand, and optimize operations.
The Consumer's Role at the Center
Today's consumers are more demanding and conscious. They seek experiences that combine convenience, values, and technology. This new behavior requires retailers to become more agile and innovative to meet their expectations.
Focus on Sustainability and ESG
Sustainability practices are no longer optional—they are essential. Companies excelling in this area are gaining preference among consumers and investors. The theme draws attention to the integration of sustainable practices throughout the retail value chain.
Technological Innovations as Pillars
Wearables with artificial intelligence, automated customer service, and embedded finance technologies are just a few examples of solutions reshaping the rules of retail. This focus on technology underscores how emerging tools are crucial for redefining the sector.
Diversity and Inclusion in Retail
Beyond technology and sustainability, the theme also opens the floor to discussions about inclusion and social impact, promoting a more representative and responsible retail industry.
Keynote Speakers at NRF 2025
The event will feature over 450 speakers, including:
John Furner, President and CEO of Walmart U.S.
Steven Williams, CEO of PepsiCo Foods North America
Marc Metrick, CEO of Saks
Kyle Leahy, CEO of Glossier
Raj Subramaniam, President and CEO of FedEx Corporation
Major Trends and Innovations to Be Discussed
Artificial Intelligence (AI): Exploring how AI is revolutionizing marketing campaigns and the customer experience.
Generation Alpha: Discussions on how this new generation is shaping the future of consumption.
Sustainability and ESG: Circular economy practices and environmental responsibility in retail.
Omnichannel Experience: Strategies for seamlessly integrating online and offline channels to enhance the customer journey.
Emerging Technologies: Presentations of innovations such as AI-powered wearables, embedded finance solutions, and automation in food service.
Additional Highlights
Exhibitions: Over 1,000 exhibitors showcasing the latest technologies to optimize operations and increase profitability.
Foodservice Innovation Zone: Featuring more than 50 booths dedicated to automation and efficiency in food service.
Retail’s Big Concert: A night of music and networking for participants.
Technical Tours: Visits to innovative retail operations in New York, providing an immersive experience in the global market.
NRF 2025 once again promises to be a significant opportunity for industry professionals to stay updated on trends shaping the future of retail. Stay tuned, as I’ll bring a detailed recap of the event and its key takeaways. Follow along here!
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